Araştırma Makalesi
Yıl 2024,
Cilt: 9 Sayı: 1, 65 - 78, 29.02.2024
Öz
Nurses encounter various situations in their work that can affect their emotional status, and they can contagion these emotions to others. These emotions experienced by nurses can influence nursing care. The study used a cross-sectional, descriptive, and correlational design to explore the impact of emotional contagion among nurses on unmissed nursing care. The research was conducted with 304 volunteer nurses through an online survey. Data were collected using a survey form consisting of a Demographic Information Form, Emotional Contagion Scale, and Missed Nursing Care Needs Scale. The data were analyzed by the researchers. The study revealed that nurses had a moderate level of emotional contagion. Differences in emotional contagion levels were found based on gender, age, educational level, type of institution, marital status, working hours, institutional experience, unit of work, and voluntary choice of job (p < 0.05). Additionally, the study showed that the level of missed nursing care among nurses was low. "Communication" was identified as the most significant factor causing missed nursing care. The level of missed nursing care varied according to gender, age, educational status, type of institution, professional and institutional experience, marital status, working hours, unit of work, and duration of employment (p < 0.05). Emotional contagion had a negative impact on the need for missed nursing care (β = -0.150, t = -2.636, R2 = 0.022, p < 0.05), its causes (β = -0.193, t = -3.411, R2 = 0.037, p < 0.05), especially workforce resources (β = -0.249, t = -4.470, R2 = 0.062, p < 0.05), and material resources (β = -0.271, t = -4.898, R2 = 0.074, p < 0.05). To reduce the level of missed nursing care, fostering positive emotions among nurses and promoting their transmission can be utilized as a strategy.
Anahtar Kelimeler
Etik Beyan
Ethics approval was obtained from the Health Sciences Non-Interventional Research Ethics Committee of Bandirma Onyedi Eylul University (Date: 20.06.2022; Number: 2022-80) Necessary permissions for the use of scales were obtained from the relevant authors. Participants were provided with written explanations and informed consent forms, allowing voluntary completion of the survey.
Destekleyen Kurum
The authors declared that this study had received no financial support.
Teşekkür
We thank the nurses who participated in the study.
Kaynakça
- Kurt. K.Ş., “The emotional dimension of information: emotion studies in social network sites from the perspective of emotional contagion”, Journal of Communication Theory and Research, 53(1), 109-136, 2021.
- Demirkaya, F., Sönmez, B., “Determination of emotional contagion levels of nurses working in a public hospital”, Journal of Inonu University Health Services Vocational School, 8(3), 802-813, 2020.
- Soyumert, N., The Mediation Role Of Positive And Negative Emotions In The Relationship Between Emotional Contamination And Empathy Facilitation, MSc. thesis, Hacı Bektaş Veli University, Nevşehir, TR, 2021.
- Korkmaz, O., Uysal, H. T., Çelik, K., “The effect of the positive and negative emotions of the followers on the speed and effectiveness of the leader”, Pamukkale University Journal of Social Sciences Institute, 34(1), 201-217, 2019.
- Deniz, A., The role of emotional contagion and affective commitment on the effect of workload on burnout: A research in the call center sector, Ph. D. thesis, Arel University, Istanbul, TR, 2020.
- Özcan, C.T., Mercan, N., “Empathy and burnout levels of nurses associated with personality traits and trauma exposure”, Gulhane Medical Journal, 58(1), 11-17, 2016.
- Liu, B., Zhu, N., Wang, H., Li, F., Men, C., “Protecting nurses from mistreatment by patients: a cross-sectional study on the roles of emotional contagion susceptibility and emotional regulation ability”, International Journal of Environmental Research and Public Health, 18(12), 6331- 6348, 2021.
- Gök, A., “The unbearable heaviness of compassion: nurses' compassion fatigue”, Suleyman Demirel University the Journal of Faculty of Economics and Administrative Sciences, 20 (2), 299-313, 2015.
- Barsade, S. G., Coutifaris, G. V. C., Pillemer, J., “Emotional contagion in organizational life”, Research in Organizational Behavior, 38(1), 137–151, 2018.
- Salgado, J. G., Navarro-Abal, Y., López, M. J., “Engagement, passion, and meaning of work as modulating variables in nursing: a theoretical analysis”, International Journal of Environmental Research and Public Health, 16(1), 108-121, 2019.
- Cleary-Holdforth, J., “Missed nursing care: A symptom of missing evidence”, Worldviews on Evidence-Based Nursing, 16 (2), 88–91. 2019.
- Kalisch, B. J., Williams, R. A., “Development and psychometric testing of a tool to measure missed nursing care”, Journal of Nursing Administration, 39(5), 211-219, 2009.
- Taşkiran Eskici, G., Baykal, Ü., “Missed nursing care”, Journal of Health and Nursing Management, 8(1), 104-110, 2021.
- Gülçek, E., “Missed nursing care: an overview”, MAS Journal of Applied Sciences, 7(3), 670–676, 2022.
- Kalisch, B.J., Tschannen, D., Lee, K.H., “Missed nursing care, staffing, and patient falls”, Journal of Nursing Care Quality, 27 ( 1), 6-12, 2012.
- Jones, T. L., Hamilton, P., Murry, N., “Unfinished nursing care, missed care and implicitly rationed care: State of the science review”, International Journal of Nursing Studies, 52(6), 1121-1137, 2015.
- Ball, J. E., Griffiths, P., Rafferty, A. M., Lindqvist, R., Murrells, T., Tishelman, C., “A cross-sectional study of ‘care left undone’ on nursing shifts in hospitals”, Journal of Advanced Nursing, 72 (9), 2086-2097, 2016.
- Lake, E. T., Germack, H.D., Viscardi, M. K., “Missed nursing care is linked to patient satisfaction: a cross-sectional study of US hospitals”, BMJ Quality & Safety, 25(7), 535-543, 2016.
- Bragadóttir, H., Kalisch, B.J., Tryggvadóttir, G.B., “Correlates and predictors of missed nursing care in hospitals”, Journal of Clinical Nursing, 26(11/12), 1524-1534, 2017.
- Duffy, J.R., Culp, S., Padrutt, T., “Description and factors associated with missed nursing care in an acute care community hospital” Journal of Nursing Administration, 48(7/8), 361-367, 2018.
- Smith, J. G., Morin, K. H., Wallace, L. E., Lake, E.T., “Association of the nurse work environment, collective efficacy, and missed care”, Western Journal of Nursing Research, 40(6), 779-798, 2018.
- İlaslan, N., Yıldırım Şişman, N., “Evaluation of nurses in a university hospital for the amount and reasons of unmet nursing needs”, Cukurova Medical Journal, 44(4), 1226-1236, 2019.
- Chaboyer, W., Harbeck, E., Lee, B.O., Grealish, L., “Missed nursing care: An overview of reviews”, Kaohsiung Journal of Medical Sciences, 37, 82–91, 2021.
- Doherty, R. W., “The emotional contagion scale: A measure of individual differences”, Journal of Nonverbal Behavior, 21(2), 131–154, 1997.
- Akın, A., Uysal, R., Akın, Ü., “The validity and reliability of Turkish version of the emotional contagion scale”, Journal of Social Sciences of Mus Alparslan University, 3(2), 97-104, 2015.
- Kalisch, B.J., Terzioglu, F., Duygulu, S., “The MISSCARE Survey-Turkish: psychometric properties and findings”, Nursing Economics, 30(1), 29-37, 2012.
- Uysal, G., The Nurses‟ Skill of Emotions Management of Others: A Scale Adaptation Study. MSc. thesis, Istanbul Üniversitesi-Cerrahpaşa, Istanbul, TR, 2020.
- Çimen, A., Missed Nursing Care and Reasons Of Nurses Who Are Working at Public and University Hospitals in The Thrace Region, MSc. Thesis, Trakya University, Edirne, TR, 2019.
- Tou, Y‐H., Liu, M.F., Chen, S‐R., Lee, P‐H., Kuo, L‐M., Lin, P‐C., “Investigating missed care by nursing aides in Taiwanese long‐term care facilities”, Journal of Nursing Management, 28 (8), 1918–1928, 2020.
- Cho, S-H., Kim, Y-S., Yeon, K.N., You, S-J., Lee, I.D., “Effects of increasing nurse staffing on missed nursing care”, International Nursing Review, 62(2), 267-274, 2015.
- Cho, S-H., Lee, J-Y., You, S.J., Song, K.J., Hong, K.J., “Nurse staffing, nurse prioritization, missed care, quality of nursing care, and nurse outcomes”, International Journal of Nursing Practice, 26 (1), 12803-12812, 2020.
- Winsett, R.P., Rottet, K., Schmitt, A., Wathen, E., Wilson, D., “Missed nursing care collaborative group, medical-surgical nurses describe missed nursing care tasks-evaluating our work environment”, Applied Nursing Research, 32(1), 128-133, 2016.
- Bartoníčková, D., Gurková, E., Kalánková, D., Mazalová, L., Bečvářová, R., “Missed nursing care and its association with the work environment of nurses working in pediatrics”, Kontakt / Journal of nursing and social sciences related to health and illness, 24(1), 3-11, 2021.
- Güleşen, G., “An important concept in nursing care: missed nursing care and reasons”, Turkish Journal of Health Sciences and Research, 5(1), 42-49, 2022.
- Tok, Y., Altuntaş, S., Çiçek Korkmaz, A., “Presenteeism and its effect on nursing services”, International Journal of Social Science Research, 11 (2), 1-9, 2022.
- Baksi, A., Durmaz Edeer, A., “Investigation of the relationship between emotional labor and general health status of intensive care nurses”, Journal of Hacettepe University Faculty of Nursing, 7(2), 130-137, 2020 .
- Hatfield, E., Cacioppo, J. T., Rapson, R. L., Emotional Contagion, Cambridge University Inc., Cambridge, 1994.
- Türedi, K.G., Altuntaş, S., “Duygusal Bulaşma ve Hemşirelik”, Studies on Social Science Insights, 3 (2), 66-82, 2023.
Yıl 2024,
Cilt: 9 Sayı: 1, 65 - 78, 29.02.2024
Öz
Kaynakça
- Kurt. K.Ş., “The emotional dimension of information: emotion studies in social network sites from the perspective of emotional contagion”, Journal of Communication Theory and Research, 53(1), 109-136, 2021.
- Demirkaya, F., Sönmez, B., “Determination of emotional contagion levels of nurses working in a public hospital”, Journal of Inonu University Health Services Vocational School, 8(3), 802-813, 2020.
- Soyumert, N., The Mediation Role Of Positive And Negative Emotions In The Relationship Between Emotional Contamination And Empathy Facilitation, MSc. thesis, Hacı Bektaş Veli University, Nevşehir, TR, 2021.
- Korkmaz, O., Uysal, H. T., Çelik, K., “The effect of the positive and negative emotions of the followers on the speed and effectiveness of the leader”, Pamukkale University Journal of Social Sciences Institute, 34(1), 201-217, 2019.
- Deniz, A., The role of emotional contagion and affective commitment on the effect of workload on burnout: A research in the call center sector, Ph. D. thesis, Arel University, Istanbul, TR, 2020.
- Özcan, C.T., Mercan, N., “Empathy and burnout levels of nurses associated with personality traits and trauma exposure”, Gulhane Medical Journal, 58(1), 11-17, 2016.
- Liu, B., Zhu, N., Wang, H., Li, F., Men, C., “Protecting nurses from mistreatment by patients: a cross-sectional study on the roles of emotional contagion susceptibility and emotional regulation ability”, International Journal of Environmental Research and Public Health, 18(12), 6331- 6348, 2021.
- Gök, A., “The unbearable heaviness of compassion: nurses' compassion fatigue”, Suleyman Demirel University the Journal of Faculty of Economics and Administrative Sciences, 20 (2), 299-313, 2015.
- Barsade, S. G., Coutifaris, G. V. C., Pillemer, J., “Emotional contagion in organizational life”, Research in Organizational Behavior, 38(1), 137–151, 2018.
- Salgado, J. G., Navarro-Abal, Y., López, M. J., “Engagement, passion, and meaning of work as modulating variables in nursing: a theoretical analysis”, International Journal of Environmental Research and Public Health, 16(1), 108-121, 2019.
- Cleary-Holdforth, J., “Missed nursing care: A symptom of missing evidence”, Worldviews on Evidence-Based Nursing, 16 (2), 88–91. 2019.
- Kalisch, B. J., Williams, R. A., “Development and psychometric testing of a tool to measure missed nursing care”, Journal of Nursing Administration, 39(5), 211-219, 2009.
- Taşkiran Eskici, G., Baykal, Ü., “Missed nursing care”, Journal of Health and Nursing Management, 8(1), 104-110, 2021.
- Gülçek, E., “Missed nursing care: an overview”, MAS Journal of Applied Sciences, 7(3), 670–676, 2022.
- Kalisch, B.J., Tschannen, D., Lee, K.H., “Missed nursing care, staffing, and patient falls”, Journal of Nursing Care Quality, 27 ( 1), 6-12, 2012.
- Jones, T. L., Hamilton, P., Murry, N., “Unfinished nursing care, missed care and implicitly rationed care: State of the science review”, International Journal of Nursing Studies, 52(6), 1121-1137, 2015.
- Ball, J. E., Griffiths, P., Rafferty, A. M., Lindqvist, R., Murrells, T., Tishelman, C., “A cross-sectional study of ‘care left undone’ on nursing shifts in hospitals”, Journal of Advanced Nursing, 72 (9), 2086-2097, 2016.
- Lake, E. T., Germack, H.D., Viscardi, M. K., “Missed nursing care is linked to patient satisfaction: a cross-sectional study of US hospitals”, BMJ Quality & Safety, 25(7), 535-543, 2016.
- Bragadóttir, H., Kalisch, B.J., Tryggvadóttir, G.B., “Correlates and predictors of missed nursing care in hospitals”, Journal of Clinical Nursing, 26(11/12), 1524-1534, 2017.
- Duffy, J.R., Culp, S., Padrutt, T., “Description and factors associated with missed nursing care in an acute care community hospital” Journal of Nursing Administration, 48(7/8), 361-367, 2018.
- Smith, J. G., Morin, K. H., Wallace, L. E., Lake, E.T., “Association of the nurse work environment, collective efficacy, and missed care”, Western Journal of Nursing Research, 40(6), 779-798, 2018.
- İlaslan, N., Yıldırım Şişman, N., “Evaluation of nurses in a university hospital for the amount and reasons of unmet nursing needs”, Cukurova Medical Journal, 44(4), 1226-1236, 2019.
- Chaboyer, W., Harbeck, E., Lee, B.O., Grealish, L., “Missed nursing care: An overview of reviews”, Kaohsiung Journal of Medical Sciences, 37, 82–91, 2021.
- Doherty, R. W., “The emotional contagion scale: A measure of individual differences”, Journal of Nonverbal Behavior, 21(2), 131–154, 1997.
- Akın, A., Uysal, R., Akın, Ü., “The validity and reliability of Turkish version of the emotional contagion scale”, Journal of Social Sciences of Mus Alparslan University, 3(2), 97-104, 2015.
- Kalisch, B.J., Terzioglu, F., Duygulu, S., “The MISSCARE Survey-Turkish: psychometric properties and findings”, Nursing Economics, 30(1), 29-37, 2012.
- Uysal, G., The Nurses‟ Skill of Emotions Management of Others: A Scale Adaptation Study. MSc. thesis, Istanbul Üniversitesi-Cerrahpaşa, Istanbul, TR, 2020.
- Çimen, A., Missed Nursing Care and Reasons Of Nurses Who Are Working at Public and University Hospitals in The Thrace Region, MSc. Thesis, Trakya University, Edirne, TR, 2019.
- Tou, Y‐H., Liu, M.F., Chen, S‐R., Lee, P‐H., Kuo, L‐M., Lin, P‐C., “Investigating missed care by nursing aides in Taiwanese long‐term care facilities”, Journal of Nursing Management, 28 (8), 1918–1928, 2020.
- Cho, S-H., Kim, Y-S., Yeon, K.N., You, S-J., Lee, I.D., “Effects of increasing nurse staffing on missed nursing care”, International Nursing Review, 62(2), 267-274, 2015.
- Cho, S-H., Lee, J-Y., You, S.J., Song, K.J., Hong, K.J., “Nurse staffing, nurse prioritization, missed care, quality of nursing care, and nurse outcomes”, International Journal of Nursing Practice, 26 (1), 12803-12812, 2020.
- Winsett, R.P., Rottet, K., Schmitt, A., Wathen, E., Wilson, D., “Missed nursing care collaborative group, medical-surgical nurses describe missed nursing care tasks-evaluating our work environment”, Applied Nursing Research, 32(1), 128-133, 2016.
- Bartoníčková, D., Gurková, E., Kalánková, D., Mazalová, L., Bečvářová, R., “Missed nursing care and its association with the work environment of nurses working in pediatrics”, Kontakt / Journal of nursing and social sciences related to health and illness, 24(1), 3-11, 2021.
- Güleşen, G., “An important concept in nursing care: missed nursing care and reasons”, Turkish Journal of Health Sciences and Research, 5(1), 42-49, 2022.
- Tok, Y., Altuntaş, S., Çiçek Korkmaz, A., “Presenteeism and its effect on nursing services”, International Journal of Social Science Research, 11 (2), 1-9, 2022.
- Baksi, A., Durmaz Edeer, A., “Investigation of the relationship between emotional labor and general health status of intensive care nurses”, Journal of Hacettepe University Faculty of Nursing, 7(2), 130-137, 2020 .
- Hatfield, E., Cacioppo, J. T., Rapson, R. L., Emotional Contagion, Cambridge University Inc., Cambridge, 1994.
- Türedi, K.G., Altuntaş, S., “Duygusal Bulaşma ve Hemşirelik”, Studies on Social Science Insights, 3 (2), 66-82, 2023.
Toplam 38 adet kaynakça vardır.
Ayrıntılar
| Birincil Dil | İngilizce |
|---|---|
| Konular | Hemşirelikte Yönetim |
| Bölüm | Article |
| Yazarlar | |
| Yayımlanma Tarihi | 29 Şubat 2024 |
| Gönderilme Tarihi | 17 Ocak 2024 |
| Kabul Tarihi | 28 Şubat 2024 |
| Yayımlandığı Sayı | Yıl 2024 Cilt: 9 Sayı: 1 |
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